FAQs

What is Shopniverse?

Shopniverse is an online store on Shopify offering trending products like fashion, tech, fitness, beauty, and pets. Products ship directly from our trusted suppliers.

How do I pay?

All payments are secure via Shopify checkout. Your card details are safe and encrypted.

Can I return or get a refund?

Yes, if the product is eligible. Returns must follow the supplier’s policy. Refunds are processed after the product is received and checked.

How long will delivery take?

Delivery time depends on the product and location. Estimated delivery dates appear at checkout, and tracking is provided.

Can I cancel my order?

You can cancel only before the order is processed by the supplier. Contact us immediately if you want to cancel.

Are there hidden fees?

No. The price shown at checkout includes everything (except applicable shipping or taxes).

Is my information secure?

Yes. We follow Shopify’s privacy and security standards. Your data is safe and never sold.

Who checks product quality?

Our suppliers are Shopify-approved. If a product has issues, our return policy protects you.

Do you ship internationally?

Yes, most products ship internationally. Shipping options appear at checkout.

How can I contact Shopniverse?

You can reach us easily through our Contact Us page—click the link in the menu at the top or footer at the bottom of any page. We usually reply within 24–48 hours.